Hong Kong Infrastructure failure

Incident Report for Akari Networks

Resolved

This incident has been resolved.

Posted Nov 27, 2024 - 15:29 HKT

Monitoring

Time elapsed: 2h 33m 55s
The power is up now.
Fault report will be provided ASAP.

Posted Aug 29, 2024 - 09:25 HKT

Investigating

All devices in the two cabinets, O1401 and O1402 in the HKG8 datacentre, were offline from monitoring half an hour ago.

We are investigating the cause with the datacentre.

Posted Aug 29, 2024 - 07:26 HKT

This incident affected: Datacenters ([HK] Hong Kong - iTech Tower 2 (HKG8)).