All Systems Operational

Datacenters Operational
[HK] Hong Kong - iTech Tower 2 (HKG8) Operational
[HK] Hong Kong - Equinix HK2 (HKG12) Operational
[SG] Singapore - Equinix SG1 (SGP1) Operational
[JP] Tokyo - Equinix TY8 (TYO1) Operational
[TW] Taipei - Chief LY Building (TPE1) Operational
[TW] Taipei - Chief HD Building (TPE2) Operational
[DE] Frankfurt - Equinix FR4 (FRA1) Operational
[US] Los Angeles - Coresite LA2 (LAX1) Operational
[US] Los Angeles - West 7 Center (LAX2) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

Hong Kong Infrastructure Upgrade
Completed - Case closed.
Sep 22, 20:28 HKT
Update - All devices in HKG8 have completed Layer 2 migration. However, due to our previous router RIB outage (2024-07-12 17:42:25 HKT - 17:44:05), emergency maintenance needs to be performed before our planning.

This maintenance is the part of our Hong Kong Network Upgrade Project, aiming to divide our different routing tables (VRF) into different border routers. It will help to reduce the current RIB resource uage on single border router design.

Planned Start Time: 2024.07.13 04:00 (UTC+8)
Planned End Time: 2024.07.13 07:00 (UTC+8)

During this period, our hong kong network may be interrupted for about 15 minutes. Some routes via Hong Kong metro will also be re-route to alternative paths.

Our team will make every effort to minimize any inconvenience and we appreciate your patience during this time. Please ensure you have made necessary arrangements to manage your traffic during this maintenance window.

If you have any questions or concerns, please feel free to reach out to our support team.
Jul 12, 20:45 HKT
Update - More than half of HKG8's devices have completed Layer 2 migration, and the remaining customers will be notified soon.
May 9, 02:10 HKT
Update - Testing new 2x400G Link between HKG8 and HKG12.

Configuration for the core test environment has been done.
Apr 23, 02:07 HKT
In progress - We are currently working on patching the new core rack.
Apr 17, 11:58 HKT
Scheduled - We are currently in the planning stages of a comprehensive upgrade for our core network infrastructure.

Detailed information regarding the upgrade process and schedule will be released shortly.
Feb 2, 02:25 HKT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

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