Routing Issue in Hong Kong

Incident Report for Akari Networks

Resolved

This incident has been resolved.

Posted Sep 03, 2023 - 10:02 HKT

Monitoring

Router upgrade completed, we are monitoring the internet routing.

Posted Sep 03, 2023 - 07:27 HKT

Update

Performing emergency software update.

Posted Sep 03, 2023 - 07:10 HKT

Identified

Juniper router RIB FIB not sync.

Posted Sep 03, 2023 - 07:09 HKT

Update

We are continuing to investigate this issue.

Posted Sep 03, 2023 - 07:08 HKT

Investigating

We are currently investigating this issue.

Posted Sep 03, 2023 - 06:45 HKT

This incident affected: Datacenters ([HK] Hong Kong - iTech Tower 2 (HKG8), [HK] Hong Kong - Equinix HK2 (HKG12)).