Routing issue in Tokyo

Incident Report for Akari Networks

Resolved

This incident has been resolved.

Posted Oct 19, 2023 - 07:40 HKT

Update

We are continuing to monitor for any further issues.

Posted Oct 18, 2023 - 18:32 HKT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2023 - 18:32 HKT

Identified

TYO-R1 recovered. Performing same hot fix on R2, make sure the same problem doesn't happen again.

Posted Oct 18, 2023 - 13:41 HKT

Update

TYO1-R1 FPC RAM usage much higher than usual, causing routing engine restart. Performing a hot fix on R1.

Posted Oct 18, 2023 - 13:38 HKT

Investigating

We are currently investigating this issue.

Posted Oct 18, 2023 - 13:31 HKT

This incident affected: Datacenters ([JP] Tokyo - Equinix TY8 (TYO1)).